60-Day Satisfaction Guarantee

At Thorne Research, Inc. (“Thorne”), we stand behind our products and quality controls. If you’re not satisfied for any reason with a Thorne product you purchased from one of our authorized resellers, simply return it to the place of purchase for your money back, a store credit, or a replacement product. If for any reason you are not satisfied with a Thorne® product you purchased from our website or from one of our authorized sellers and you are not able to reach a satisfactory resolution with the seller, you may contact Thorne directly to request a refund or a product credit for a purchase from Thorne. We want to make your purchasing experience with Thorne as satisfactory as possible. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Thorne 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized Internet sites. The Guarantee is also limited to the original, end-user purchaser. The Guarantee is applicable only in the United States. Test kits are not covered by the Guarantee.